FSA Compliance Back to Basics

As you manage today's challenges of compliance in aging services, sometimes the simple, but critical, basics of your compliance program can fall by the wayside. 

That's why FSA Compliance created Back to Basics. As part of this campaign, we provided monthly tips, tools and more to make it easy (and–dare we say–fun!) for your organization to refocus on the foundations of your compliance program.

Check this page frequently for examples and templates for your Compliance Basics Toolkit.

FSA members are granted the privilege to utilize tools and resources developed by FSA, with the understanding that they are not authorized to modify or claim ownership of these assets.

NEW! NOVEMBER 2024 | HOTLINE Q & A

Print and hang the 8.5x14 poster as a reminder of the importance of maintaining a culture of integrity and adherence to ethical standards. 

Download file at the top of the page:
Hotline Q & A (PDF)
 

SEPTEMBER 2024 | Preventing Cyber Attacks

Print and distribute cyber safety flyers to help your team stay vigilant in preventing cyber attacks.

Download file at the top of the page:
Preventing Cyber Attacks (PDF)

April 2024 | The Five W's of QAPI
Print and hang The Five W's of QAPI, a framework for organizations to systematically plan, implement and monitor their quality assurance and performance improvement initiatives. 

Download file at the top of the page:
The Five W's of QAPI (PDF)
 

JANUARY 2024 | Address HIPAA and Social Media Usage
Print and distribute these tools to focus on the importance of responsible social media usage and HIPAA. All the work is done for you! Your organization received via email a ready-to-use version. Print and use, or if you have edits, update the template below and print.

Edit using Canva free design software
Navigating HIPAA Compliance in the Era of Social Media

Prefer to download a PDF? See link at top of page.

NOVEMBER 2023 | Celebrate National Compliance and Ethics Week
Print and distribute this pre-written newsletter to commemorate National Compliance and Ethics Week, November 5-11, 2023. All the work is done for you! Your organization received via email a ready-to-use version. Print and use, or if you have edits, update the template below and print.

Edit using Canva free design software
Compliance and Ethics Week Newsletter

Prefer to download a PDF? See link at top of page.

OCTOBER 2023 | Q3 Compliance Code of Conduct

Whether you call it your Code of Conduct, Code of Ethics or Standards of Community Excellence, we have you covered. Printable posters for hanging in your community.

Download file at top of page:
Code of Conduct Poster (PDF)

MAY 2023 | Q2 Compliance Board of Directors Toolbox
Ongoing compliance training for your organization's Board of Directors helps members to:

• understand their legal obligations and ensure that the organization is operating within the law.
• identify potential risks and take proactive steps to mitigate them.
• understand how their actions can affect the organization's reputation and take steps to protect it.
• navigate ethical dilemmas and ensure that the organization is living up to its values.

Use these two new tools to support your board's compliance training.

Download files at top of page:
Compliance and Ethics Quiz (editable document)
and Generative Questions for Your Board (sign)

MARCH 2023 | Q1 Compliance Toolbox
One of the hallmarks of a resident-centered program is having the organization’s mission, vision, values, leadership and quality-improvement drivers aligned to resident-centered goals. Incorporating the seven elements of an effective compliance program is another tool to enhance the resident’s overall experience. Following these elements can help align the organization’s goal of building a successful compliance and ethics program with a high quality experience for residents.

Download print-ready PDFs at top of page:
Aligning Resident-focused Care with Compliance (poster).
and 8 Elements of an Effective Compliance Program (infographic)

NOVEMBER | Celebrate National Compliance and Ethics Week
Assignment: Print and distribute this pre-written newsletter to commemorate National Compliance and Ethics Week, November 6-12, 2022. All the work is done for you! Your organization received via email a ready-to-use version, complete with contact information for your specific Compliance team. Print and use, or if you have edits, update the template below and print.

Edit using Canva free design software
Compliance and Ethics Week Newsletter

Prefer to download a PDF? See link at top of page.

OCTOBER | Meet the Compliance Team
Assignment: We have provided you with a template to help increase awareness of the compliance team at your organization. Simply download this easy-to-edit Word document, add your team's pictures, print and post throughout your community.   

Download the editable sign template at top of this page.

SEPTEMBER | HIPAA Do's and Don'ts
Assignment: What can you do to prevent HIPAA violations in your workplace? Hang our ready-made HIPAA Do's and Don'ts poster, full of reminders for staff. One was mailed to your organization, or use the link to order or print more. 

Download the print-ready poster at top of this page.

AUGUST | HIPAA Rounds
Assignment: Compliance HIPAA Rounds just got so much easier! Use our ready-made HIPAA Privacy and Security Compliance Rounds Checklist to ensure staff members are upholding your organization's policies and procedures for safeguarding Protected Health Information. 

Download the checklist as well as tips for conducting rounds at top of this page.

JULY | Compliance Screen Savers
Assignment: We've done the work: all you have to do is upload! Eight screen saver images that are nice to look at and educational, too. Each one offers a quick Compliance tip. Simply save the images and add them as "Photos" to your screen saver. 

Download the images here, or at top of this page (JULY: Screen Saver 1-8).

JUNE | Compliance Categories
Assignment: Ask staff to test their Compliance knowledge with a fun game of Compliance Categories. Incentivize them to complete it and submit their final "Daily Double" answer to you for a chance to win a prize: access to a prime parking spot, gift card or another treat. Don't forget to customize the questions with organization-specific information!

Download the game (JUNE: Compliance Categories) at top of this page.

MAY | Spot the HIPAA Violation
Assignment: Ask staff to submit a photo or video (examples above) of a compliance violation with a caption or explanation related to the issue. Produce more team entries by encouraging poster submissions, which have a variety of photos related to the same issue. Posters provide more content around a single issue in an informative poster. Create a "photo wall" of all the entries. 

OR try this variation...

The "Golden Ticket." Leave fake confidential documents around workspaces. Challenge employees to spot them and report their loss through the organization's various reporting channels. 

Download the examples PDF at top of this page.

APRIL | Compliance Scavenger Hunt
Assignment: Can you locate important Compliance items in your organization? Try this Scavenger Hunt! Consider awarding a prize to the first person or team to finish. 

Download the suggested topics PDF at top of this page.

MARCH | "Ask Me" Conversation Starters 
Assignment: Ask Compliance committee members to wear the provided "Ask Me" buttons to prompt team members to ask them about their work. Reference the list of suggested topics for talking points. 

This is a great opportunity to reinforce certain important messages identified by the committee. 

Download the "Ask Me Instructions" PDF at top of page for suggested topics.

FEBRUARY | Play Some Games
Assignment: Test your team's knowledge of HIPAA and Compliance terms using the puzzles we've provided. Consider timing everyone and offering a prize to the person who finishes first. 

Download the puzzle PDFs at top of page.

JANUARY | Pet Posters
Assignment: Each month, take a photo of your pet, and ask staff to do the same. Hang the photos, and have team members compete to create the most clever compliance slogans to go with the photos. Turn the photos and slogans into posters, and hang throughout the community. Or, take the 12 best photos/slogans and create a calendar at the end of the year.

Edit using Canva free design software
Poster 1   Poster 2

Prefer to download a PDF? See links at top of page.