Events

The Administrative Assistants Peer Group will be held virtually on Monday, March 31, 2025. Peer Groups are a great way for new employees and long-time professionals to share ideas and resources and network with other aging services Administrative Assistants staff.

Zoom information will be provided upon registration.

Exclusively for FSA Core Members.

Learn fundamental Quaker history and understand how Quaker beliefs and testimonies influence organizational approaches, decision-making, and more.

Location: Virtual via Zoom

Cost: (Exclusively for core members)

Lori Ammon, MA, NHA, PCHA, LSW, CHC, Compliance Manager for FSA, will host a live webinar presentation for the PADONA Lunch and Learn Series on Effective Grievance Management. This session will highlight the requirements for grievance management and the development of an effective process for addressing grievances in a way that will enhance customer service and relationships in nursing facilities.

This popular Learning Lab will focus on stereotypical comments and actions. We'll explore why people don't speak up against stereotypes and other biased behaviors and review techniques for speaking up against them. 

Location: Virtual via Zoom

Cost: (Before selecting the fee, please check your organization's membership level) 

The Admissions Marketing Peer Group will be held virtually on Thursday, April 24, 2025. Peer Groups are an excellent way for both new employees and long-time professionals to share ideas and resources and network with other senior-care-focused Admissions Marketing staff.

A ZOOM link will be provided upon registration.

Exclusively for FSA Core Members.

The Diversity Peer Group will be held on Thursday, May 1, 2025, at Foulkeways. The Diversity Peer Group is an excellent way for employees, residents, or clients to share ideas and resources and network with others focused on diversity and inclusion within their organizations.

A ZOOM link will be provided for anyone who cannot attend in person.

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Schedule:

9:30 a.m. Gather, Welcome

The Development Directors Peer Group will be held on Tuesday, May 6, 2025. Peer Groups are a great way for new employees and long-time professionals to share ideas and resources and network with other senior-care-focused Development Directors.

Exclusively for FSA Core Members.

Register Here.

Karla Dreisbach, CHC, CHPS, CCEP, Vice President of Compliance for FSA, will present "Guidance to Action: Enhancing Healthcare Compliance with OIG Recommendations" in a session at the LeadingAge Iowa Spring Conference at Meadows Events and Conference Center, Altoona, IA.

Conflict in the workplace is inevitable, but how you handle it can make all the difference.

This Learning Lab teaches participants how to navigate difficult conversations by reframing the definition of conflict and understanding that conflict, when managed effectively, leads to resolution and growth. You'll gain practical tools to help you know what to say in various challenging situations. We will also work on developing strategies for handling tough conversations and learn to reframe conflict and use it as an opportunity for positive change.

Tracy Malloy, RD, LDN, CHC, CHPC, Compliance Manager for FSA, and Kathleen Moskowitz, RN, BSN, MBA, Clinical Compliance Specialist for FSA, will present "Beyond Chicken" a presentation about nutrition and the end of life in a session at The LeadingAge PA Annual Conference & EXPO in Hershey, PA.

This new Learning Lab will explore how performance evaluations can be more helpful and impactful when handled with specific intent and preparation.  Learn tools to prepare for your own performance review, ensuring that formal reviews become a tool for growth rather than a source of stress. Then, learn to understand the importance of making reviews transparent, where there are no surprises, and how to tailor feedback for maximum impact.

Designed for those stepping into supervisory roles, this interactive session will help you begin to examine the essential skills and insights needed to navigate the exciting transition and lead your team with confidence.

Participants will be encouraged to ask questions and share their thoughts throughout the training.

Location: Virtual via Zoom

Cost: (Before selecting the fee, please check your organization's membership level)