Navigating Difficult Conversations

Conflict in the workplace is inevitable, but how you handle it can make all the difference.

This Learning Lab teaches participants how to navigate difficult conversations by reframing the definition of conflict and understanding that conflict, when managed effectively, leads to resolution and growth. You'll gain practical tools to help you know what to say in various challenging situations. We will also work on developing strategies for handling tough conversations and learn to reframe conflict and use it as an opportunity for positive change.

Participants will be encouraged to ask questions and share their thoughts throughout the training.

Location: Virtual via Zoom

Cost: (Before selecting the fee, please check your organization's membership level) 

• $60/FSA core member
  Not sure? View the list of FSA core members.
• $85/compliance partner/non-member
  Not sure? View the list of FSA Compliance and Risk partners.
• Group Rate: 10% discount for a group of more than 10 individuals from the same organization. Buy a Learning Lab Package for the best pricing.

Please click here to view if your organization is an FSA core member, and here if your organization is an FSA Compliance Collaborative Partner.

View our recommended tips to maximize your learning experience.

CEU credits available

Register Here