These materials will assist both PEER trainers and new users in understanding how to navigate through the system...
PEER Support Services
PEER Support Services
PEER Support Services
PEER Support Services
PEER Support Services
Investigation Policy and Guidelines
These documents are designed assist with work flow processes in PEER; it contains the policy template for reporting events in PEER, establishing an...
PEER Support Services
PEER Support Services
File Manager Guides
These guides have been developed as training tools for File Managers. They cover basic File Manager information, as well as guidance on developing...
PEER Support Services
PEER Support Services
Event Forms for Use During PEER Outages
Most common forms to use when PEER is down for scheduled maintenance, or if it goes down unexpectedly.
PEER Support Services
PEER Support Services
Report Guidance
These documents will assist the File Manager with a Role to create trending and tracking reports in PEER in understanding how to use the Report Center...
PEER Support Services
PEER Support Services
IT Technical Information
These documents are helpful for IT staff. They cover basic technical aspects of PEER, including who your staff should contact for various types of...